HENRY
GOSUEN

• Handled customer support across Portuguese, English and Spanish-speaking markets.
• Worked with European retail and consumer product cases, including warranty, logistics, replacements and after-sales communication.
• Supported operational consistency through ticket handling, customer-facing explanations and internal process awareness.
• Built practical experience in cross-cultural communication, issue diagnosis and service recovery.

• Designed, developed and published original mobile games for iOS and Android.
• Worked across game design, C#/Unity development, Objective-C/cocos2D, QA, publishing, store assets, press communication and post-launch maintenance.
• Relaunched a legacy Unity project in 2026, updating dependencies, platform requirements, compatibility and store-facing material.
• Created project documentation including one-pagers, post-mortems, press kits and case-study material.

• Worked with application development during the early mobile app period.
• Strengthened practical production experience before moving into independent game development.

• Game retailer at Saraiva MegaStore Santa Cruz, supporting the game section during store assembly and operation.
• Art direction and visual communication work for Qualyhumana and CDA Motorocker Bar.
• Games journalism and translation work for SKY7 / POP.com.br.

Endless runner built from original hand-drawn frames from Antonio Vicentini's animated short film. The player drives a VW-style bus through a surreal world where obstacles and power-ups constantly change the meaning of previous decisions.

Mobile arcade game using phone motion and spatial inversion as a central mechanic. Covered by Pocket Gamer, SOOMLA and AppsZoom.

Puzzle adventure for iPad where the world itself becomes part of the puzzle structure. Covered by G1, Pocket Gamer, JayIsGames, MacMagazine and IndieGames.com.

Game / Product

Game design, mobile publishing, store materials, QA, product documentation, one-pagers, post-mortems, press kits, LiveOps concepts and player-facing communication.

Technical

Unity, C#, Objective-C, cocos2D, Xcode, Android publishing, iOS publishing, Google Play Console, App Store Connect, Git basics, Adobe Photoshop and Illustrator.

Operations / Communication

Customer support, warranty workflows, logistics communication, multilingual ticket handling, localization, translation, copywriting and cross-cultural communication.

Education

• Social Communication — UNIFRAN
• iPhone and iPad Application Development — Stanford / distance course
• Game Development — UCPel / distance course
• Supervised Machine Learning — Coursera / Andrew Ng